Privacy Policy

VisaBoard collects the information you provide when you create an account, request a consultation, book an appointment, sign a contract, upload documents, or contact our support team. This may include your name, email address, phone number, country or residence information, uploaded files, messages, photos, videos, audio notes, and details you choose to share about your immigration, admission, or visa goals.

We may also collect basic technical information needed to operate the service, such as session identifiers, login activity, device/browser information, and security logs.

We use your information to provide VisaBoard services, manage your account, process consultation and appointment requests, prepare and track documents, communicate with you, provide customer support, improve app functionality, prevent fraud, and comply with legal or operational requirements.

We do not sell your personal information and we do not use your data for third-party advertising tracking.

Documents, images, videos, audio files, messages, and other content you upload are used to deliver the services you requested. You should only upload information that is relevant to your case, consultation, contract, or service request.

When payment features are used, payment processing may be handled by third-party payment providers. VisaBoard does not store full card numbers. Payment providers may process payment details under their own privacy and security terms.

We may share information with service providers that help us operate the app, including hosting, communication, support, analytics, payment, and document-processing providers. We may also share information when required by law or when necessary to protect our users, our company, or the integrity of the service.

We keep information for as long as needed to provide the service, maintain business records, resolve disputes, meet legal obligations, and protect the service. You may request deletion of your account or personal information, subject to legal, security, and operational retention requirements.

You may contact us to request access, correction, or deletion of personal information associated with your account. Some information may be required to keep providing the service or to comply with applicable obligations.

We use reasonable technical and organizational measures to protect personal information. No online service can guarantee complete security, so you should use strong passwords and avoid uploading unnecessary sensitive information.

If you have questions about this Privacy Policy or your data, contact us at info@visaboard.us.